Live Casino Manager – Gibraltar iGaming Job

Live Casino Manager | Gibraltar | Hybrid

Location: Gibraltar
Working Pattern: Hybrid
Contract: Full-Time, Permanent
Reports To: Head of Casino

About the Role

Our client, an established online gaming operator with a strong presence across regulated European markets, is looking for an experienced Live Casino Manager to lead and grow their live casino vertical from Gibraltar. The Live Casino Manager will own the end-to-end performance of the live casino product, taking full responsibility for strategy, commercial outcomes, player engagement, and the day-to-day operational delivery of a world-class live entertainment experience.

This is a senior, high-impact appointment. The successful Live Casino Manager will sit at the centre of one of the most valuable verticals in modern online casino, working with CRM, marketing, acquisition, product, and operations teams to optimise revenue, retention, and overall profitability. It is an opportunity for a commercially focused live casino specialist to take ownership of a meaningful P&L inside a business that invests in its product, its technology, and its people.

Operating from Gibraltar, the Live Casino Manager will benefit from being based in one of Europe’s most established iGaming jurisdictions. With a mature regulatory framework under the Gibraltar Regulatory Authority, a deep cluster of operators and suppliers, and a favourable corporate environment, Gibraltar offers a strong base for a Live Casino Manager looking to influence strategy across multiple regulated markets.

Key Responsibilities

The Live Casino Manager will own end-to-end performance of the live casino vertical, with full accountability for revenue, retention, gross gaming yield, and overall product profitability. This includes setting commercial targets, monitoring KPIs, and continuously refining the player journey to support sustainable growth across the live casino category.

Strategy is central to the role. The Live Casino Manager will define and execute the live casino strategy in line with wider company goals, identifying market opportunities, positioning the offering competitively, and delivering a roadmap that balances short-term commercial returns with long-term product evolution.

Provider relationship management forms a core pillar. The Live Casino Manager will manage commercial and operational partnerships with leading live dealer studios including Evolution, Pragmatic Play Live, and Playtech, negotiating terms, securing exclusive content where possible, and ensuring the live casino lobby reflects the strongest possible mix of tables, game shows, and branded formats.

Day-to-day operations sit firmly within the remit. The Live Casino Manager will oversee scheduling, dedicated table management, content placement, lobby merchandising, and incident troubleshooting, working closely with operations and platform teams to safeguard uptime and deliver a frictionless live casino experience.

Cross-team collaboration drives outcomes. The Live Casino Manager will work alongside CRM, acquisition, and marketing to design promotions, tournaments, and engagement mechanics that grow live casino share of wallet, support cross-sell from slots and sports, and reactivate dormant player segments.

Data underpins decisions. The Live Casino Manager will use BI tools, player behaviour data, and competitor benchmarking to inform commercial choices, prioritise optimisations, and identify underperforming segments inside the live casino lobby.

Industry awareness is essential. The Live Casino Manager will keep a constant eye on industry trends, competitor offerings, and emerging technologies in the live gaming space, including new game show formats, hybrid streaming products, and innovations in dealer-led content.

Finally, the Live Casino Manager will ensure the live casino product remains fully aligned with regulatory requirements across all licensed jurisdictions, supporting responsible gambling controls, KYC, and compliance obligations without compromising the player experience.

What We’re Looking For

The successful Live Casino Manager will bring a blend of commercial acumen, operational discipline, and a genuine passion for the live casino category.

Essential

• Proven experience in a live casino management role within an online gaming operator
• Commercial track record managing a live casino P&L and driving sustainable revenue growth
• Established working relationships with major live dealer providers including Evolution, Pragmatic Play, and Playtech
• Confident use of BI platforms, player behaviour data, and KPI dashboards to guide commercial decisions
• Project management capability across multiple concurrent workstreams in a fast-paced digital environment
• Clear-thinking communicator able to collaborate effectively with CRM, marketing, acquisition, product, and operations
• Solid understanding of player behaviour, online gaming trends, and live casino engagement mechanics
• Working knowledge of regulatory frameworks across key European iGaming markets

Advantageous

• Experience operating across multiple international and regulated markets
• Background in dedicated table commercials and exclusive content negotiation
• Familiarity with live casino game show formats and branded content rollouts
• Exposure to mobile-first product environments and operator app ecosystems

What’s on Offer

This is a senior position within a stable and well-resourced online gaming operator. Compensation is competitive and includes a performance-related bonus alongside a comprehensive benefits package. Gibraltar’s standing as a leading iGaming jurisdiction provides excellent career mobility, a tight industry network, and an attractive personal tax environment for relocating professionals.

Our client supports hybrid working, with a balanced split between collaborative office time and home-based flexibility, plus the option of flexible hours where the role allows. The team operates from modern offices, invests in best-in-class tooling, and is committed to continuous professional development. For the right Live Casino Manager, this is a long-term opportunity to grow alongside a business with serious ambitions in the live casino space.

About Our Client

Our client is an established online gaming operator licensed across multiple regulated European markets. Their portfolio spans casino, live casino, sports betting, and emerging product verticals, supported by a player-first culture and an experienced leadership team. Our client is committed to building diverse, inclusive teams and encourages applications from candidates of all backgrounds and experiences.

Frequently Asked Questions

What does a Live Casino Manager do at an online gaming operator?

A Live Casino Manager owns the strategic and operational performance of the live casino vertical at an online operator. They are accountable for revenue, retention, profitability, provider relationships, lobby merchandising, promotions, and the day-to-day delivery of the live dealer experience. The Live Casino Manager works cross-functionally with CRM, marketing, acquisition, product, and operations to grow the category.

Which live casino providers should a Live Casino Manager have experience with?

A strong Live Casino Manager will have direct working relationships with the major live dealer studios in the market, including Evolution, Pragmatic Play Live, and Playtech. Knowledge of secondary providers and emerging studios offering game shows, branded content, and dedicated tables is also valuable, as the live casino category continues to expand beyond traditional table games.

Why is Gibraltar a strong base for a Live Casino Manager role?

Gibraltar is one of Europe’s most established iGaming jurisdictions, with a mature regulatory framework under the Gibraltar Regulatory Authority and a long-standing cluster of leading operators. For a Live Casino Manager, working in Gibraltar provides direct access to senior industry stakeholders, a tight professional network, and an attractive personal tax framework that supports relocation for iGaming professionals.

What KPIs does a Live Casino Manager typically own?

A Live Casino Manager typically owns gross gaming revenue, net gaming revenue, active players, retention, average revenue per user, share of wallet, table utilisation, dedicated table performance, and player journey conversion metrics. They will also monitor promotional ROI, cross-sell from slots and sports, and provider-level commercial performance.

What career progression follows a Live Casino Manager role?

A successful Live Casino Manager often progresses into broader casino leadership positions such as Head of Casino, Director of Casino, or Chief Commercial Officer, particularly inside operators with multi-vertical product portfolios. The role builds a strong foundation in commercial leadership, provider management, and product ownership that translates well into wider gaming leadership roles.

iGamingRecruitment.io | Connecting iGaming professionals with opportunities across Gibraltar, Malta & Cyprus and beyond.