Live Casino Manager – Gibraltar iGaming Job
Live Casino Manager | Gibraltar | On-site
Location: Gibraltar
Salary: circa £60,000 to £70,000
Working Pattern: On-site, Gibraltar
Contract: Full-Time, Permanent
Reports To: Head of Casino
About the Role
Our client, a fast-growing online gaming operator with serious commitments across regulated European markets, is hiring a Live Casino Manager to take full ownership of the live casino vertical from Gibraltar.
The Live Casino Manager will be the dedicated owner of the live casino product, accountable for strategy, commercial performance, player engagement, and the day-to-day delivery of a competitive live gaming experience.
This is a senior commercial appointment inside one of the most strategically important verticals at the business. The Live Casino Manager will sit within the wider Casino team and report to the Head of Casino, partnering closely with Product, CRM, Marketing, Acquisition, Data, and Compliance.
It is a role for a Live Casino Manager who wants meaningful P&L ownership, high visibility across the leadership team, and a clear runway towards a Head of Live Casino position over time.
Based in Gibraltar, one of Europe’s most established iGaming jurisdictions, the Live Casino Manager will benefit from a tight operator and supplier cluster, direct access to senior decision makers, and a regulatory framework under the Gibraltar Regulatory Authority that supports long-term, sustainable growth across regulated European markets.
Key Responsibilities
The Live Casino Manager will own end-to-end commercial performance of the live casino vertical, with full accountability for revenue, retention, active players, gross gaming yield, and overall profitability.
This includes setting commercial targets across the live casino category, tracking KPIs, identifying underperforming segments, and continuously refining the live casino lobby to support sustainable growth.
Strategy and roadmap definition form a core part of the remit. The Live Casino Manager will shape the live casino strategy in line with broader casino and business goals, identify opportunities to differentiate the live casino product from competitors, and prioritise initiatives that combine short-term commercial outcomes with long-term product evolution.
Provider relationship management is central to success. The Live Casino Manager will own commercial and operational partnerships with major live dealer studios including Evolution, Pragmatic Play Live, and Playtech, negotiating commercial terms, securing dedicated tables and exclusive content where possible, and ensuring the live casino lobby reflects the strongest mix of tables, game shows, and branded formats available in the market.
Day-to-day product optimisation sits firmly within the role. The Live Casino Manager will manage content placement, lobby merchandising, dedicated table scheduling, and incident response, working closely with Product and Operations to safeguard uptime and deliver a frictionless live casino experience across web and mobile.
Cross-functional collaboration drives outcomes. The Live Casino Manager will partner with CRM, Acquisition, and Marketing teams to design promotions, tournaments, segmentation campaigns, and engagement mechanics that grow live casino share of wallet, support cross-sell from sportsbook and slots, and reactivate dormant player cohorts.
Data sits at the centre of decision making. The Live Casino Manager will use BI platforms, player behaviour data, and competitor benchmarking to inform commercial choices, monitor promotional ROI, and prioritise optimisations across the live casino lobby and the wider player journey.
Industry awareness is essential. The Live Casino Manager will track market trends, competitor activity, new game show formats, hybrid streaming products, and emerging dealer-led content, and will ensure the live casino product remains fully aligned with regulatory and responsible gambling requirements across all licensed jurisdictions.
What We’re Looking For
The successful Live Casino Manager will combine commercial focus, operational discipline, and a clear interest in shaping the future of live casino at a fast-moving online gaming operator.
Essential
- Proven live casino management experience inside an online gaming operator
- Commercial track record owning a live casino P&L and delivering measurable revenue growth
- Established working relationships with major live dealer providers including Evolution, Pragmatic Play, and Playtech
- Confident use of BI platforms, player behaviour data, and KPI dashboards to guide commercial decisions
- Experience optimising live casino content, positioning, promotions, and player journeys
- Project management capability across multiple concurrent workstreams in a fast-paced environment
- Clear-thinking communicator able to collaborate effectively with Product, CRM, Marketing, Acquisition, and Data teams
- Working knowledge of online gaming regulations and responsible gambling requirements
Advantageous
- Experience operating across multiple regulated European markets
- Background in dedicated table commercials and exclusive content negotiation
- Familiarity with live casino game show formats and branded content rollouts
- Exposure to mobile-first product environments and operator app ecosystems
- Additional European languages
About Our Client
Our client is a fast-growing online gaming operator with a player-first culture and a serious commitment to building a market-leading live casino experience. Their portfolio spans casino, live casino, and sports betting, supported by a collaborative, data-led culture and an experienced leadership team. Our client is committed to building diverse, inclusive teams and encourages applications from candidates of all backgrounds and experiences.
Frequently Asked Questions
What does a Live Casino Manager do at an online gaming operator?
A Live Casino Manager owns the strategic and commercial performance of the live casino vertical at an online operator. They are accountable for revenue, retention, profitability, provider relationships, lobby merchandising, promotions, and the day-to-day delivery of the live dealer experience. The Live Casino Manager works cross-functionally with Product, CRM, Marketing, Acquisition, and Data to grow the live casino category sustainably.
Which live casino providers should a Live Casino Manager have experience with?
A strong Live Casino Manager will have direct working relationships with the major live dealer studios in the market, including Evolution, Pragmatic Play Live, and Playtech. Knowledge of secondary providers and emerging studios offering game shows, branded content, and dedicated tables is also valuable, as the live casino category continues to expand beyond traditional table games.
Why is Gibraltar a strong base for a Live Casino Manager role?
Gibraltar is one of Europe’s most established iGaming jurisdictions, with a mature regulatory framework under the Gibraltar Regulatory Authority and a long-standing cluster of leading online casino and sports betting operators. For a Live Casino Manager, working in Gibraltar provides direct access to senior industry stakeholders, a tight professional network, and an attractive personal tax framework that supports relocation for iGaming professionals.
What KPIs does a Live Casino Manager typically own?
A Live Casino Manager typically owns gross gaming revenue, net gaming revenue, active players, retention, average revenue per user, share of wallet, table utilisation, dedicated table performance, promotional ROI, and cross-sell metrics from sportsbook and slots.
They will also track competitor benchmarks and provider-level commercial performance to keep the live casino product positioned competitively.
What career progression follows a Live Casino Manager role?
A successful Live Casino Manager often progresses into broader casino leadership positions, including Head of Live Casino, Head of Casino, and Director of Casino. The role builds a strong foundation in commercial leadership, provider management, and product ownership that translates directly into wider gaming leadership roles inside multi-vertical online operators.
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