SportsBook Manager – Malta iGaming Job

Sportsbook Manager | Malta | On-site

Location: Malta
Salary: €45,000 – €50,000 per annum
Working Pattern: On-site, Malta
Contract: Full-Time, Permanent
Reports To: Head of Sports

About the Role

Our client is an established online gaming operator based in Malta, and they are looking for a Sportsbook Manager to take ownership of the day-to-day management and performance of their sportsbook product.

This is a hands-on operational role at the heart of the sportsbook, focused on keeping the betting offer competitive, engaging, and well aligned with the sporting calendar.

As Sportsbook Manager, you will make sure the sportsbook runs smoothly day to day, manage sportsbook promotions and specials, and support the operational needs that sit across trading, customer support, and external providers. You will work closely with sportsbook suppliers, internal teams, and customer support so that player queries are resolved quickly and the betting offer is localised and optimised around key sporting events. It is a Malta-based role that suits someone who knows sports betting well and enjoys owning a product end to end.

Reporting to the Head of Sports, the Sportsbook Manager is the person who keeps the sportsbook competitive, commercially sound, and responsive to what is happening in the world of sport week to week.

Key Responsibilities

You will manage the day-to-day sportsbook operations to ensure a smooth and engaging betting experience, monitoring performance across key metrics such as turnover, margin, and player activity. You will keep the sportsbook offer competitive and aligned with major sporting events and markets, localising the offering by prioritising the leagues, events, and markets that matter most to target audiences.

You will plan and execute sportsbook promotions such as free bets, bet and get offers, odds boosts, and event-based campaigns, and create and manage sportsbook specials and event-specific offers that drive engagement. Working with the trading and risk teams, you will make sure promotions are commercially viable.

You will support sportsbook CRM campaigns aligned with the sports calendar and major events, coordinating sportsbook messaging and offers across CRM channels including email, push notifications, and in-app messaging. You will help segment players and tailor offers based on betting behaviour and activity.

You will act as a key point of contact for sportsbook platform and data providers, working closely with suppliers to resolve issues, improve the betting offer, and implement new features. You will coordinate with internal teams including Trading, Product, Marketing, and BI to improve sportsbook performance.

You will support the Customer Support teams with sportsbook-related queries, bet issues, and event questions, and help investigate betting disputes or technical issues in coordination with suppliers. You will keep clear communication with CS teams on promotions, market availability, and sportsbook updates.

You will prepare regular sportsbook performance reports, including weekly and monthly reporting on KPIs such as turnover, margin, player activity, and promotional performance, and provide ad-hoc reporting and insights to support business decisions. Alongside this, you will support the Head of Sports with sportsbook initiatives, projects, and operational tasks, contributing to the continuous improvement of the sportsbook offering.

What We’re Looking For

We are looking for a Sportsbook Manager who knows sports betting inside out and enjoys the operational side of running a competitive betting product.

Essential

• Experience working in online sportsbook operations or a related sports betting role
• Strong understanding of sportsbook mechanics, betting markets, and the sports calendar
• Experience supporting or executing CRM campaigns, promotions, or player engagement initiatives within a sportsbook or iGaming environment
• A good analytical mindset, with the ability to monitor sportsbook performance and player activity
• Strong organisational and communication skills
  Comfortable working in an event-driven environment, with flexibility for occasional evening or weekend cover around major sporting events

Advantageous

• Experience managing sportsbook platform and data providers
• Familiarity with reporting on KPIs such as turnover, margin, and promotional performance
• Experience localising a sportsbook offer for specific target markets
• Exposure to trading and risk considerations around promotions

What’s on Offer

This is a full-time, permanent, on-site position based in Malta, with a salary of €45,000 to €50,000 per annum depending on experience.

Malta is one of the most established hubs in the iGaming sector, offering an English-speaking environment, a Mediterranean lifestyle, and a deep community of sports betting and online gaming professionals.

You will own a core product in a business where sport is central, working with trading, product, marketing, and BI colleagues, and reporting directly to the Head of Sports. For a sports betting professional who wants real ownership of a sportsbook and the chance to shape the betting offer around the events that matter, this Sportsbook Manager role is a strong opportunity.

About Our Client

Our client is an established online gaming operator with a growing sportsbook product, based in Malta and operating in the regulated iGaming sector. They combine a strong sports betting offering with a focus on player engagement and commercial performance.

Our client is committed to building diverse, inclusive teams and encourages applications from candidates of all backgrounds and experiences.

Frequently Asked Questions

Where is the Sportsbook Manager role based?
The role is based on-site in Malta. Some flexibility to work occasional evenings or weekends around major sporting events is part of the role.

What experience do I need for this Sportsbook Manager position?
You will need experience in online sportsbook operations or a related sports betting role, a strong understanding of betting markets and the sports calendar, and experience with sportsbook promotions, CRM, or player engagement.

What does the salary look like?
The salary range is €45,000 to €50,000 per annum, depending on your experience.

Who does the Sportsbook Manager report to?
The Sportsbook Manager reports to the Head of Sports and works closely with Trading, Product, Marketing, BI, and Customer Support teams.

What does the role involve day to day?
Managing day-to-day sportsbook operations, running promotions and specials, supporting CRM campaigns, managing suppliers, assisting customer support with betting queries, and reporting on sportsbook performance.

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