Risk, Fraud and Payments Agent – Malta iGaming Job
Risk, Fraud and Payments Agent | iGaming | Malta (Hybrid)
Location: Malta (Hybrid — 3 days office / 2 days remote)
Team: Risk, Fraud and Payments
Business Type: iGaming
Employment Type: Full-Time
Protect the Business. Outsmart the Bad Actors. Own the Risk Function.
Are you an experienced Risk, Fraud and Payments Agent with a sharp eye for suspicious activity and a deep understanding of online gaming behaviour? We’re partnering with an exciting casino operator based in Malta to find a detail-driven fraud and risk specialist who can help build and strengthen their player protection and fraud detection capabilities from the ground up.
This is a unique opportunity to join a growing iGaming business where your expertise as a Risk, Fraud and Payments Agent will have a genuine and immediate impact on how the business is protected and how it scales.
About Our Client
Our client is an online casino operator headquartered in Malta, one of Europe’s most established and respected regulated iGaming jurisdictions. With a start-up mindset and a serious commitment to responsible, secure operations, they are building out a core team of iGaming specialists to support their growth. The working setup is hybrid — three days in the office, two days from home — offering a strong balance of collaboration and flexibility.
Your Role
As Risk, Fraud and Payments Agent, you will sit at the heart of the operator’s player integrity and financial security function. You’ll be responsible for investigating fraudulent activity, monitoring real-time alerting systems, profiling high-risk player behaviour, and working cross-functionally with product, customer support, and compliance teams to ensure the business is protected at every level.
This isn’t a passive monitoring role. As a Risk, Fraud and Payments Agent, you’ll be expected to think critically, act decisively, and contribute to building and improving the systems and processes that underpin the entire risk function. You’ll work closely with internal teams and external partners, bringing a proactive and investigative mindset to every case you handle.
Key Responsibilities
Fraud Investigation & Detection
- Investigate suspected fraudulent activities across the player base, working with both internal stakeholders and external parties as required
- Detect and verify perfect play, syndicate activity, and other forms of professional or exploitative gambling behaviour
- Take appropriate protective action in collaboration with relevant teams to mitigate future exposure
Alerting & Real-Time Monitoring
- Maintain and continuously improve alerting systems designed to flag key risk criteria in real time or in advance of impactful incidents
- Run and monitor all frequency-based reporting mechanisms and tool alerts to support effective real-time oversight
- Identify gaps in current monitoring coverage and propose enhancements to detection logic
Player Profiling & Promotional Analysis
- Oversee collaborative efforts with all brand and product teams to accurately and consistently profile players across risk categories
- Analyse promotional mechanisms to identify and address potential for abuse, bonus exploitation, or collusion
- Maintain a thorough and up-to-date understanding of wagering patterns specific to online casino verticals
Payments & Financial Risk
- Support the review and management of payments-related risk, including chargebacks, suspicious transaction patterns, and payment method abuse
- Work alongside customer support and other fraud functions on cases involving significant cross-functional overlap
- Contribute to the development of risk frameworks and internal documentation as the business scales
What We’re Looking For
Experience
- Minimum 1 year in a fraud, risk, or related role within the online gaming industry
- Demonstrated subject matter expertise in wagering behaviour across online casino products
- Experience working within a regulated iGaming environment is essential
Technical Skills
- Proficiency in data analysis, risk modelling, and fraud detection techniques specific to online gaming
- Comfortable working with alerting platforms, reporting dashboards, and case management tools
- Familiarity with payment processing workflows and associated fraud vectors is a strong advantage
How You Work
- Highly analytical with strong attention to detail and a natural investigative instinct
- Collaborative by nature — comfortable working alongside customer support, compliance, product, and external fraud teams
- Proactive and solutions-oriented, able to manage multiple cases and priorities simultaneously
- Adaptable and comfortable operating in a fast-moving, early-stage business environment
What’s on Offer
- A founding-team-level opportunity to shape the risk function of an iGaming operator
- Hybrid working from Malta with a clear and structured office/remote split
- A collaborative, cross-functional environment where your work is visible and valued
- Exposure to the full breadth of risk, fraud, and payments operations within an online casino setting
- Competitive salary and package in line with experience
Frequently Asked Questions
What does a Risk, Fraud and Payments Agent do in iGaming? A Risk, Fraud and Payments Agent in iGaming is responsible for detecting and investigating fraudulent activity, monitoring player behaviour for signs of abuse or exploitation, managing payments-related risk, and maintaining alerting systems that protect the operator from financial and reputational harm. The role sits at the intersection of data analysis, operational security, and player integrity.
What experience is needed to become a Risk, Fraud and Payments Agent in online gaming? Most operators require at least one year of experience in a fraud, risk, or payments-related role within the gaming industry. Strong analytical skills, familiarity with casino wagering patterns, and experience with fraud detection tools or risk modelling are typically expected at this level.
Is Malta a good location for risk and fraud roles in iGaming? Yes. Malta is home to a significant concentration of licensed iGaming operators and is regulated by the Malta Gaming Authority (MGA), one of the most respected licensing bodies in the industry. Risk and fraud professionals in Malta benefit from a strong professional community, a well-established regulatory framework, and a high volume of iGaming employers.
What is hybrid working like in iGaming roles in Malta? Hybrid working is increasingly standard across iGaming operators in Malta. This role offers three days in the office and two days from home, providing a strong balance of in-person collaboration with the flexibility of remote work.
What career progression is available from a Risk, Fraud and Payments Agent role? Experienced agents typically progress into senior analyst, team lead, or managerial positions within risk and fraud departments. Broader paths include compliance, AML, VIP risk management, or payments operations leadership within larger iGaming organisations.
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