April 4, 2025 
Georgia 
Full-time VIP Customer Support Specialist
Job Description
VIP Customer Support Specialist
- Location
Georgia
- Salary
Competitive
/ year
- How work
Full-time
Company Profile
- Company Size
200+
- business field
iGaming
- legality
- Scope
200+
Requirements
Experience: Without experienceExperience in Customer SupportEnglish – Upper IntermediateGerman – Pre IntermediateRussian – NativeDescription
🌟 N1 Partners Group 🌟 is a rapidly growing IT product company which always welcomes professionals in various areas of IT and iGaming to join the team. We are looking for highly motivated and goal-oriented individuals who are willing to share their thoughts and ideas with like-minded people and get additional knowledge and experience in return.
Responsibilities:
- Consultation of VIP-players;
- Respond to customer queries in a timely and accurate way (chats/e-mails);
- Help in solving customer problems and current issues;
- Willingness to be proactive and suggest ideas for improving work processes.
- Shift schedule 2/2 (alternation of day and night shifts)
Requirements:
- English level B2 and (without) Germany level B1;
- Sociability and stress tolerance;
- Experienced PC user;
- Excellent communication skills;
- Knowledge of the admin area, the ability to use all the provided tools (training).
What we offer:
- Full time remote work opportunities and flexible working hours.
- Private insurance.
- Paid 4 Sick Days and 1 Day Off per calendar year.
- Sports program compensation.
- Free online English lessons with a native speaker.
- Generous referral program.
- Training, internal workshops, and participation in international professional. conferences and corporate events.
