June 2, 2025 
Remote 
Full-time Account Manager – Balkan Market
Job Description
Account Manager – Balkan Market
Playson’s culture is built on core principles such as innovation, quality, integrity, collaboration, diversity, agility, continuous learning, and community engagement . The company encourages a proactive approach, where employees are empowered to take initiative and contribute to meaningful projects. With a focus on career development, Playson supports its team members in taking on new challenges and advancing within the organization. By fostering an environment that values transparency and mutual trust, Playson ensures that every employee feels valued and inspired to achieve extraordinary results.
- Location
Remote
- Salary
Competitive
/ year
- How work
Full-time
Company Profile
- Company Size
500+
- business field
iGaming
- legality
- Scope
500+
To succeed in the advertised role, you have:
- Minimum of 2 years of proven account management experience within the iGaming sector
- Proficiency in English and your native Balkan language
- Strong understanding of the gambling industry with a particular focus on Balkan markets
- Demonstrated ability to manage high-value accounts and clients effectively
- Exceptional communication and presentation skills, capable of engaging stakeholders at all levels
- Track record of delivering client-focused solutions tailored to meet specific needs
- Proficiency in CRM and promotion management preferred
- Proactive mindset with a focus on achieving results
- Strong analytical skills with the ability to process and interpret data effectively
- Adaptability to fast-paced market changes and a structured approach to problem-solving
Main responsibilities:
- Act as the primary point of contact for customer accounts, fostering strong and lasting relationships
- Assume full commercial responsibility for customer accounts, ensuring the achievement of revenue targets and objectives
- Develop and implement strategic account plans to drive business objectives and maximize customer satisfaction
- Serve as a trusted advisor to clients, optimizing their operations with our gaming solutions and promotional offerings
- Coordinate the timely delivery of gaming solutions based on customer needs and objectives
- Track and report monthly revenue performance, providing clear insights into customer activities and achievements
- Cultivate and maintain strong customer relationships across all levels
- Represent the company at industry exhibitions, conferences, and seminars
- Uphold and promote the company’s core values at all times
What you get in return:
- Competitive Salary: We offer a competitive salary, subject to annual performance reviews
- Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system
- Tax Coverage: The company fully covers all applicable taxes
- Flexible Schedule: We offer a flexible work schedule to accommodate your needs
- Remote Work Option: Choose to work remotely, providing greater flexibility and comfort
- Medical Insurance: Receive comprehensive medical insurance for both you and a significant other
- Financial Support for Life Events: We provide financial support during special life events
- Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including bank holidays
- Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary
- Professional Development: Get reimbursement for professional development courses and training
Join Playson and become an integral part of our success story, where you’ll have the opportunity to thrive in a collaborative environment, travel, and make a significant impact on our continued growth. Apply now and embark on an exciting journey with us!
