Community Manager

Posted time April 7, 2025 Location Malta Job type Full-time
  • Experience: 2 Years +
  • Salary: Competitive

Community Manager

Job Description

About SiGMA

With over 1,200 exhibitors and 80,000 industry delegates spanning seven summits across EurAsia, LATAM, andbeyond, SiGMA World has firmly established itself as the undisputed leader in global gaming events and media. TheSiGMA Squad now comprises 200 talented people across 7 offices in Malta, Cyprus, Brazil, India, the Philippines,Serbia and Las Vegas.

Role Overview

We are seeking a Community Manager to join our dynamic team. This role is a blend of strategic planning, hands-oncommunity engagement, and global interaction. Sounds exciting? Let’s jump onto your Responsibilities!

Community Building and Engagement:

  • Manage and grow online communities on Facebook, X (formerly Twitter), Instagram, TikTok, LinkedIn, and emerging platforms.
  • Develop strategies to convert followers into brand advocates.
  • Post engaging content and maintain a 100% response rate on social media. Crisis Management:
  • Monitor and resolve potential social media issues in real-time.
  • Handle crises professionally and implement crisis communication plans.
  • Data Analysis and Reporting:
  • Track and analyze community performance metrics. Present insights and performance reports tostakeholders. Collaboration and Mentorship:
  • Align community strategies with marketing objectives. Mentor junior team members and delegate taskseffectively

Brand Management and Growth:

  • Maintain SiGMA’s brand voice and identity.
  • Grow the online audience and retain high-value members. Content Collaboration:
  • Work with content and creative teams to develop engaging content. Share community feedback to refinemarketing strategies.

Requirements:

  • 2-3 years in community management or social media marketing.
  • Proficient in social media platforms, trends, tools, and analytics (e.g., Metricool, Brandwatch).
  • Exceptional written and verbal communication skills, adaptable to various platforms and audiences.
  • Data-driven with strong analytical skills to interpret metrics and generate insights.
  • Proven crisis management abilities.
  • Creative thinker with innovative engagement ideas.
  • Strong organizational and multitasking skills; team player.

Preferred Qualifications:

  • Familiarity with the Gaming, Emerging Tech, and/or Affiliation industries.
  • Experience with HubSpot, social media scheduling, and data visualization tools.
  • Knowledge of CRM systems and video content creation tools (e.g., CapCut, Canva).

Career Level

Mid - Level

Specialization

Social Media/Communities

Educational Background

Bachelor Degree

Experience

2 years experience +